Med spa answering service · Miami, FL
An answering service for Miami med spas that books the client.
For med spas across Miami, Miami Beach, Coral Gables, Brickell, Aventura and South Florida. ClinicEcho answers the calls your front desk misses, 24/7 on Eastern time. It answers treatment and pricing questions from the details you approve, books the consult, and emails your team a summary within a minute.
Demo line: Glow Aesthetics, our demo med spa. Answers 24/7. Ask it anything.
In Miami, the med spa that answers first gets the client.
South Florida is a very competitive aesthetics market. Clients shop around, compare prices and book with whoever responds first, often late in the evening.
When your injectors are fully booked and your front desk is checking someone out, the phone rings out. Those missed calls rarely call back.
What it handles for your med spa
Treatment questions
Injectables, laser, skin treatments, body contouring: it explains your menu the way you want it described.
Pricing and specials
It can share your approved prices and current promotions, or say that pricing is confirmed at the consult. It never invents a price.
Booking the consult
It books into open times during the call, so interested clients don't drift to another spa.
Evenings and weekends
Many clients call after work or on Sundays. It answers every one of those calls, not just business hours.
Concerns after a treatment
No medical advice. It follows your rules for post-treatment calls and tells callers to call 911 in an emergency.
Morning summary
Every overnight call is in your inbox with the client's details and what was booked, so the day starts with follow-ups, not voicemails.
Example call
An illustration, not a recording. Call the demo line to hear the real thing.
Your team gets an email a minute later with the client's details, the treatment they asked about, the booked time and the full transcript.
Hear it live: (480) 386-9817How it fits with your med spa
Only after hours, or all day
Forward calls to ClinicEcho only after closing and on weekends, or also when your front desk is busy. You choose.
Set up remotely
Nothing to install. We set it up over one kickoff call with your treatments, prices and rules, test it with you, then you turn on call forwarding.
Website chat too
The same receptionist can answer and book from a chat on your website, for clients who would rather type than call.
Every call in your inbox
Within about a minute of each call or chat, your team gets a summary and the full conversation by email.
AI receptionist vs. a traditional answering service
| Voicemail | Traditional answering service | ClinicEcho | |
|---|---|---|---|
| Answers after hours and weekends | No | Yes | Yes |
| Answers treatment and price questions | No | Usually takes a message | Yes, from what you approve |
| Books the appointment during the call | No | Sometimes | Yes |
| Summary to your team within a minute | No | Varies | Yes, with full transcript |
| Handles several calls at once | No | Yes | Yes |
General comparison. Answering services vary by provider and contract.
Free · no call required
See exactly where your clinic is losing patients.
We contact your clinic the way a new patient would: an after-hours call and a website form. Then we send a short video showing how fast you responded and what it likely costs you each month.
Rather hear it first? Call our AI receptionist now.
Med spa: (480) 386-9817 Dental: (602) 536-0014
Or request your free leak audit
Three quick fields. Takes 20 seconds.
Or book a 15-min callDelivered within 3 business days. Prefer email? hello@clinicecho.com
Questions owners ask
Do you work with med spas outside Miami?
Yes. We work with med spas across Florida and the US. This page is for Miami and South Florida.
Do I need a new phone number?
No. You keep your number and forward calls to ClinicEcho when your team can't answer. We give you the number to forward to.
Can it give medical advice?
No. Anything clinical is passed to your team by your rules. If a caller describes an emergency, it tells them to call 911.
What does it sound like?
Call our demo med spa at (480) 386-9817 and try to stump it. It's the same receptionist we set up for your med spa.
Do you sign a BAA?
Yes. We sign a Business Associate Agreement before we handle any real patient data.
How long does setup take?
About 10 business days from signing. Your team spends roughly an hour on it: one kickoff call, then a review of test calls before it goes live.
See everything the AI receptionist does for med spas →