After-hours answering for med spas
After-hours answering that books med spa clients instead of taking messages.
Many people look into Botox, filler or laser treatments in the evening or on a weekend, when your front desk has gone home. ClinicEcho answers those calls 24/7, answers treatment and pricing questions from the details you approve, books the consult, and has a summary in your inbox before you open in the morning.
Demo line: Glow Aesthetics, our demo med spa. Answers 24/7. Call it tonight and ask it anything.
Your busiest inquiry hours are when nobody's at the desk.
A client watching a before-and-after video at 9 PM wants to know what lip filler costs and when they can come in. If they reach voicemail, they often move on to the next med spa that picks up, or book online somewhere else.
A traditional after-hours answering service helps, but most take a message and promise a callback. By the time your team calls back the next day, the client has often already booked.
What it handles after hours
Treatment questions
Botox, filler, laser hair removal, facials, body contouring: it explains your treatments from the details you give us, in the way you want them described.
Pricing, if you want it shared
It can give per-unit or “starting at” prices and current promotions, or explain that pricing is confirmed at the consult. It never invents a price.
Booking the consult
It books consults and treatments into open times, so clients have an appointment instead of waiting for a callback.
Concerns after a treatment
It doesn't give medical advice. It follows your rules for post-treatment calls, such as passing the details to your on-call provider or giving the number you choose, and tells callers to call 911 in an emergency.
Memberships and packages
It explains your memberships, packages and financing options from what you approve, and passes interested callers to your team.
Morning summary for your team
Every after-hours call is in your inbox with the client's details, what they asked and what was booked, so the morning starts with follow-ups, not voicemails.
Example call
An illustration, not a recording. Call the demo line to hear the real thing.
Your team gets an email a minute later with the client's details, the treatment they asked about, the booked time and the full transcript.
Hear it live: (480) 386-9817How it fits with your med spa
Only after hours, or all day
Forward calls to ClinicEcho only after closing and on weekends, or also when your front desk is busy. You choose.
Your treatments, prices and rules
We set it up with your menu, the prices you're happy to share, your promotions and your rules for clinical questions, then test it with you before it goes live.
Website chat too
The same receptionist can answer and book from a chat on your website, for clients who would rather type than call.
Text-back for missed calls
Missed callers can get an instant text so they don't move on. It switches on once carrier registration for your number clears, which takes about 2–3 weeks.
AI receptionist vs. a traditional after-hours answering service
| Voicemail | Traditional answering service | ClinicEcho | |
|---|---|---|---|
| Answers nights and weekends | No | Yes | Yes |
| Answers treatment and price questions | No | Usually takes a message | Yes, from what you approve |
| Books the consult during the call | No | Sometimes | Yes |
| Summary to your team within a minute | No | Varies | Yes, with full transcript |
| Handles several calls at once | No | Yes | Yes |
General comparison. Answering services vary by provider and contract.
Free · no call required
See exactly where your clinic is losing patients.
We contact your clinic the way a new patient would: an after-hours call and a website form. Then we send a short video showing how fast you responded and what it likely costs you each month.
Rather hear it first? Call our AI receptionist now.
Med spa: (480) 386-9817 Dental: (602) 536-0014
Or request your free leak audit
Three quick fields. Takes 20 seconds.
Or book a 15-min callDelivered within 3 business days. Prefer email? hello@clinicecho.com
Questions owners ask
Is this a replacement for my front desk?
No. It covers the times your team can't answer: after hours, weekends, lunch and busy moments. Your team stays in charge of clients and treatment plans.
Can it give medical advice after a treatment?
No. Anything clinical, like side effects or a concern after treatment, is passed to your team or on-call provider by your rules. If a caller describes an emergency, it tells them to call 911.
Can it quote prices for Botox or filler?
Only if you want it to. It can give per-unit or “starting at” pricing, mention a promotion, or explain that pricing is confirmed at the consult. It never invents a price.
Will clients know they're talking to an AI?
Yes. It says it's an AI assistant for your med spa.
Do you sign a BAA?
Yes. We sign a Business Associate Agreement with your clinic before we handle any real patient data.
How long does setup take?
About 10 business days from signing. Your team spends roughly an hour on it: one kickoff call, then a review of test calls before it goes live.
See everything the AI receptionist does for med spas →